Privacy and Personal Information Policy

Effective Date: September 22nd, 2024

CMP Advanced Mechanical Solutions ("CMP," "we," "our," or "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website (the "Site"). It also describes your rights under applicable laws, including Quebec's Law 25, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the EU General Data Protection Regulation (GDPR).

By accessing or using our Site, you consent to the collection and processing of your personal data in accordance with this Privacy Policy. If you do not agree, please do not use our Site.

1. Scope and Application

This Privacy Policy applies to all personal information collected through our Site. It does not apply to information collected through offline channels or from third-party websites linked to our Site.

2. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a. Personal Information

You may provide personal information directly to us when you:

• Contact us via forms on our Site
• Subscribe to our newsletters or updates
• Request information about our services

The types of personal information we collect may include:

• Full name
• Email address
• Phone number
• Company name
• Job title

b. Non-Personal Information

We may automatically collect non-personal information, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited, time spent on our Site, and referring website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site and analyze user behavior.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for site functionality.
• Performance Cookies: Help us measure how visitors interact with our Site.
• Functional Cookies: Enhance your user experience by remembering your preferences.
• Targeting Cookies: Used to deliver relevant advertisements.

Use of our Site is strictly conditional on accepting all cookies.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and provide requested services
• To improve our Site’s functionality and user experience
• To comply with legal and regulatory requirements
• To send you relevant updates, promotions, or marketing communications (where permitted by law)
• To analyze website traffic and user behavior

4. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Site and providing services (e.g., hosting, analytics, email delivery).
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Storage and Retention

Your personal data may be stored in Canada, the European Union, or other jurisdictions where our service providers operate. When personal data is stored outside of Canada or the EU, it may be subject to foreign laws.

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

Depending on your location, you may have specific rights under Quebec's Law 25, PIPEDA or GDPR, including:

• Access and Correction: Request access to your personal data and correct any inaccuracies.
• Withdraw Consent: Withdraw your consent for data processing at any time.
• Right to Erasure (GDPR): Request the deletion of your personal data.
• Data Portability (GDPR): Request a copy of your personal data in a structured, commonly used format.
• Object to Processing (GDPR): Object to the processing of your personal data for certain purposes.

To exercise your rights, please contact us at the details provided below.

7. Cross-Border Data Transfers

When personal data is transferred outside of Canada or the European Union, we ensure that appropriate safeguards are in place to protect your information in compliance with Quebec's Law 25, PIPEDA and GDPR.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control protocols, and regular security audits.

While we strive to protect your data, no method of transmission over the internet is completely secure.

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9. Links to Third-Party Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have collected personal information from a child, please contact us so we can delete it.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our Site with the revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact our Privacy Officer:

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vieprivee@cmp-ams.com
450-691-5510

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